Frequently asked questions
Is everything on igetvapebar.com.au genuine?
Yes. Every IGET device is sourced through the official IGET supply line and quality-checked before dispatch. We don't sell greymarket or counterfeit stock.
How fast is dispatch?
Orders placed before 3PM AEST ship the same working day from our Australian warehouse, in plain, discreet packaging with tracking.
What payment methods do you accept?
PayID, direct bank transfer, and crypto. Paying with crypto gets you 15% off your order total automatically at checkout.
How much is shipping?
Standard shipping is $10 and express is $35. Express shipping is free automatically on orders over $300.
Do you ship to my state?
Yes — we ship to every Australian state and territory, including Sydney, Melbourne, Brisbane, Perth, Adelaide, Gold Coast, Canberra, Newcastle, Hobart and Darwin.
Can I order in bulk?
Yes, bulk and wholesale orders are welcome across most devices — see the IGET Wholesale category for pre-set multi-packs, or contact us for a custom quote.
Do you sell nicotine-free options?
Yes, we stock a Nicotine Free IGET Vape range across several devices for vapers who want the flavour without nicotine.
What if my order arrives faulty?
Contact us within 48 hours of delivery with your order number and a photo/video of the fault — see our Refund Policy for the full process.
